Terms and conditions

Terms and Conditions

1. Introduction

1.1 Purpose of the Terms: These Terms and Conditions ("Terms") govern your use of our website, mobile applications, and services (collectively, "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1.2 Acceptance of Terms: If you do not accept these Terms, please leave our Services immediately. Your continued use of the Services will constitute your acceptance of these Terms.

1.3 Age and Legal Restrictions: Our Services are intended for individuals who are at least 18 years old or the minimum age required in your jurisdiction to engage in online gaming activities. If you are under this age, please do not access our Services.

2. Account Registration

2.1 Eligibility: To register an account with us, you must be eligible to enter into a binding contract and provide accurate information about yourself. You may only have one account per person.

2.2 KYC and Verification Requirements: We will require verification of your identity to comply with anti-money laundering regulations. This may include providing identification documents or other proof of address.

2.3 Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account login credentials.

3. Deposits and Withdrawals

3.1 Accepted Payment Methods: We accept a variety of payment methods, including credit/debit cards, e-wallets, and cryptocurrencies.

3.2 Minimum and Maximum Limits: The minimum deposit is $/€/£ 10, and the maximum deposit is $/€/£ 5,000 per transaction. Withdrawal limits apply to prevent money laundering.

3.3 Processing Times and Fees: We will process deposits and withdrawals as soon as possible, subject to verification requirements. There may be fees for certain payment methods or transactions.

3.4 Anti-Money Laundering Policy: We comply with all applicable anti-money laundering regulations to prevent the use of our Services for illicit activities.

4. Bonuses and Promotions

4.1 How Bonuses Are Credited: Bonuses will be credited to your account automatically, subject to the terms of each promotion.

4.2 Wagering Requirements: You must wager a minimum amount before you can withdraw any winnings from bonuses.

4.3 Expiry and Abuse Clauses: All bonuses expire after a specified period if not used. We reserve the right to cancel or modify promotions at any time.

5. Gameplay and Fairness

5.1 RNG Usage: Our Services use Random Number Generators (RNGs) to ensure fair outcomes for all games.

5.2 Game Malfunctions: If a game malfunctions, we will rectify the issue promptly.

5.3 Limits on Play and Responsible Gaming Tools: We encourage responsible gaming practices by providing tools such as deposit limits and session time-outs.

6. Responsible Gambling

6.1 Self-Exclusion Options: You can self-exclude from our Services for a specified period or permanently to prevent excessive gaming.

6.2 Deposit, Wager, and Session Limits: We provide limits on deposits, wagers, and playing sessions to prevent over-gaming.

6.3 Help and Support Links: We offer links to responsible gaming resources such as GamCare and BeGambleAware for help and support.

7. Prohibited Activities

7.1 Bonus Abuse: You must not abuse bonuses or promotions by taking advantage of their terms in a way that is unfair or deceptive.

7.2 Fraud, Collusion, or Manipulation: We will investigate any suspected fraud, collusion, or manipulation of our Services and may suspend or terminate your account accordingly.

7.3 Use of Bots or Automated Systems: You must not use bots or automated systems to manipulate the outcome of games or interact with our Services unfairly.

8. Account Suspension and Closure

8.1 Voluntary Account Closure: You can close your account voluntarily by contacting us through our support channels.

8.2 Breach of Terms: We reserve the right to suspend or terminate your account if you breach these Terms.

8.3 Inactivity and Dormant Accounts: If your account is inactive for 12 months, we may charge a fee to reactivate it.

9. Privacy and Data Protection

9.1 Information Collected: We collect personal data in accordance with our privacy policy, which explains what information we collect, how it is used, and stored.

9.2 Use and Storage of Personal Data: We will use your personal data for the purposes specified in our privacy policy, including marketing, customer support, and verification requirements.

10. Limitation of Liability

10.1 Losses: We are not responsible for any losses or damages resulting from your use of our Services.

10.2 System Errors: We may experience technical issues with our Services, but we will rectify them promptly.

10.3 Third-Party Links: Our Services may contain links to third-party websites that are subject to their own terms and conditions.

11. Amendments and Updates

11.1 Right to Modify the Terms: We reserve the right to modify these Terms at any time, with or without notice.

11.2 Notification of Changes: If we make significant changes to these Terms, we will notify you through our website, mobile applications, or email notifications.